Duty Manager

Front Desk
Full Time

job tasks:

Maintain hotel standards by overseeing activities of associates; by assisting the Department Trainers in developing training plans for

their sections.

Perform daily administrative work by checking the work schedules, reading and acting on logbook entries, checking the cleanliness of

work areas, and supervising the grooming and work behavior of associates to ensure that work standards are met and maintained.

Prepare occupancy, revenue, and other statistical reports to update management on the hotel’s current standing in terms of room


Check VIP rooms, meet and greet VIP guests, resolve guest complaints and recommend actions for improvement of work procedures

to ensure the comfort and enjoyment of guests.

Establish and maintain an effective cost control system by checking the requisition and usage of supplies to maintain proper

inventory levels necessary for the efficient operation of the department.

Enhance team member morale, support and embrace a team atmosphere, and lead by example.

Deputize the Front Office Manager in his absence to ensure smooth and orderly running of the department.

Monitor and evaluate associate performance to improve productivity and efficiency.

Perform other duties as assigned.


Ít nhất 01 năm kinh nghiệm ở vị trí tương đương.Kỹ năng giao tiếp, xử lý vấn đề tốt.

At least 1 year experience in similar position.Good communication and problem solving skills.


Hưởng 95% lương trong thời gian thử việc. Làm việc trong môi trường đa dạng văn hóa với đội ngũ Trưởng bộ phận giàu kinh nghiệm. Định hướng phát triển nghề nghiệp thông qua chương trình đào tạo phát triển nhân sự STAR. Các chế độ bảo hiểm bắt buộc theo đúng luật định.Lương thưởng hấp dẫn. Mức lương cạnh tranh.

Enjoy 95% salary during probation period. Working in a multicultural environment with a team of experienced Heads of Department. Orientation to career development through the STAR human resource development training program. Compulsory insurance policies according to the law. Attractive salary. Competitive salary.

Hotline: 085.964.3388 (Zalo)

Email: careers@alacartehalongbay.com

Interested? apply now!
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